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Silverleaf Resorts are part of Holiday Inn Club Vacations (HICV), which is owned by InterContinental Hotels Group (IHG). If you purchased with Silverleaf years ago and your account is now managed under the HICV umbrella, it can feel like the rules, communication, and expectations changed over time—even though your obligations may still be tied to the original contract terms.
After the sale to IHG, the previous Holiday Inn owner, Kemmons Wilson, opened Orange Lake Resort and Country Club in 1982. It began with 372 acres, 32 villas, and 1,872 timeshare owners who purchased an interest. Over the next two decades, the resort expanded quickly, added more resorts to the group (now known as Orange Lake Resorts), and introduced a new points-based product. In 2015, Orange Lake Resorts acquired Silverleaf Resorts—doubling the size of the company and its inventory and, for some members, increasing the frustrations they were already dealing with.
We’ve heard from Silverleaf owners who describe ongoing administrative problems and billing confusion. For example, one owner reported receiving no notice that a property transfer was complete and no management fee bill—only to have the next bill include late payment charges. Silverleaf reportedly acknowledged the issue as an administrative error, yet continued to pursue the late fees. Situations like this can quickly turn into timeshare maintenance fee disputes that feel hard to resolve, especially when you’re trying to do the right thing but can’t get clear, consistent answers.
Other owners have described promises they believe didn’t match their later experience—such as being told they could always exchange their week for another, that maintenance fees would not increase, and that they would receive respectful service—yet later felt dismissed or treated poorly. Many have also reported higher charges for bonus time and little to no response when they questioned these issues. When expectations and reality don’t align, it’s common for owners to begin researching Silverleaf timeshare cancellation or a more permanent Silverleaf timeshare exit.
Does any of this sound familiar with your Silverleaf ownership?
If you’re exploring next steps, we can help you sort through what’s realistic based on your account history, documents, and current status. Depending on your situation, your options may include timeshare contract cancellation where available, guidance on a structured exit plan, and timeshare relinquishment help when a deed-back or surrender pathway may apply. If your ownership is connected to HICV, we can also talk through a Holiday Inn Club Vacations exit approach tailored to how your membership was set up—because points-based products, deeds, and legacy contracts can require different strategies.
Just as importantly, we’ll help you understand how to handle ongoing communications and payments while you evaluate an exit. Owners often reach out when they’re facing confusing invoices, disputed charges, or late fees they believe were triggered by administrative issues. While every case is different, we can help you organize what happened, identify what documentation matters, and clarify what to ask for when trying to resolve timeshare maintenance fee disputes in a way that supports your overall goal—whether that’s cancellation, relinquishment, or another exit route.
For free, friendly guidance on your next steps, contact us using the short form. We’ll help you review your cancellation and exit options, understand the likely timelines, and identify a clear path toward resolving your Silverleaf timeshare situation as efficiently as possible.
For FREE expert advice on how to solve your Timeshare problems, please call one of our friendly advisors now on Toll Free (888) 203 5448 or use the short form above to get in touch.
We'll listen to your concerns, then advise you on your best options for relinquishing your Timeshare contract and whether you have potential grounds for a claim.